Refund Policy

This refund policy (the “Refund Policy”) covers the circumstances under which adame.io (“adame.io”) may in its discretion provide refunds, and is part of the Terms (https://adame.io/terms).

The use of the terms “we” and “us” in this Refund Policy means adame.io. Capitalized words not defined in this Refund Policy have the meaning as defined in the Terms. By using the Site, you are accepting this Refund Policy. If you do not agree to the Refund Policy, please do not use the Site or purchase any type of product or service from it.

adame.io may amend its Refund Policy at any time by posting a revised Refund Policy on the Site, and/or sending information regarding the amendment to the email address you provide to adame.io. You are responsible for regularly reviewing the Site to obtain timely notice of such amendments. You shall be deemed to have accepted such amendments by continuing use of the Site or of your Account after such amendments have been posted or information about such amendments has been sent to you.

Refund Conditions

Data/Content-driven products/services

Due to the nature of the premium content provided, accessing or downloading the provided content will void any refund possibility.

If the content wasn't accessed in any way after the purchase, the customer is entitled to a full refund (minus 5% processing fee) within the first 15 days after the purchase.

If you have any doubts about if the product fits your needs, reach out to [email protected] to discuss things and eventually get the 1-day access to check things out (available upon request.)

Web services

Interventions

Non-executed interventions are subject to a 25% cancellation fee.

Executed interventions are not eligible for any type of refund.

Security services

For canceled monthly recurring commitments, the current period is non-refundable.

For canceled yearly commitments, the current period is non-refundable. The remaining period is refundable and it's subject to a 25% cancelation fee.

Website building

Website projects can be canceled anytime. Any amount paid before cancellation is non-refundable.

How to request consideration for a refund

Send an email to [email protected] with the following details:

  • Purchase ID#
  • The reasons why you would like me to consider a refund

adame.io will consider granting refunds that are requested in the above-stated timeframes and that meet the applicable criteria and will grant refunds at its reasonable discretion. Nothing herein grants an obligation by adame.io to grant a refund.

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